This policy explains what personal data snusdirect.co collects, why, and what choices you have. If you have questions, email contact@snusdirect.co.
What we collect
- Orders: your name, billing and delivery address, email address, phone number (optional), date of birth and the products you buy. We need this to process, deliver and support your order and to check that you are of legal age.
- Customer accounts: if you create an account, your login details and order history.
- Contact form and emails: your name, email address, order number (if given) and your message, so we can answer you.
- Technical data: standard server logs (such as IP address and browser type) used to keep the site secure and working.
Cookies
We use cookies that are needed for the shop to work: cookies that remember your shopping cart and session, a cookie that remembers that you confirmed your age (sd_age_ok, stored for 30 days), and login cookies if you sign in. We do not use advertising cookies.
Who we share data with
We share order data only with the services needed to complete your order: the payment provider that processes your payment, and the carriers and postal services that deliver it. Our website host stores the site data. We do not sell your personal data.
How long we keep data
Order records are kept for as long as needed for accounting, tax and legal obligations. Contact form messages are kept for as long as needed to deal with your enquiry.
Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal data, and to object to or restrict certain processing. To make a request, email contact@snusdirect.co. If you are in the UK or the EU, you can also complain to your local data protection authority.
Changes
We may update this policy when our services change. The current version is always published on this page.